Payment Policy

Effective Date: August 20, 2025

1. Introduction

At Chillworthy Yard Supply, operated by Backyard Supply LLC, we value your safety and convenience. We offer secure and easy-to-use payment methods that comply with U.S. laws and regulations.

2. Accepted Payment Methods

3. How It Works

4. Security & Data Protection

5. Payment Confirmation

After completing your purchase, you will receive an order confirmation email with your order details and a digital receipt for your records. If you do not receive confirmation within 1 hour, please check your spam folder or contact us.

6. Currency

All transactions are processed in U.S. Dollars (USD). If your bank account is in a different currency, your bank may apply conversion rates and fees.

7. Fraud Prevention

To maintain a secure shopping environment, we may perform verification checks, request additional information before accepting an order, or cancel orders suspected of fraud or unauthorized activity.

8. Refunds & Disputes

Payments are subject to our Return & Refund Policy. If you believe you were charged incorrectly, contact us within 15 days of the transaction at hello@chillworthy.com.

9. Changes to This Policy

We may update payment options at any time. Updates will be posted on this page.