Privacy Policy
Effective Date: August 20, 2025
1. Introduction
At Chillworthy Yard Supply, operated by Backyard Supply LLC ("Company," "we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.chillworthy.com or interact with us.
2. Information We Collect
3. How We Use Your Information
- Process and fulfill orders
- Communicate order updates and customer support
- Improve our Site, products, and services
- Send marketing communications (if you opt in)
- Prevent fraud, ensure security, and comply with the law
4. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
Payment processors, shipping carriers, and IT support partners.
Only if you have consented to receive marketing communications.
When required by law or to protect our rights and those of our customers.
5. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections or updates to your information
- Request deletion of your personal data
- Opt out of marketing communications at any time
To exercise these rights, contact us at hello@chillworthy.com.
6. Data Retention
We retain your personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.
7. Data Security
We use industry-standard security measures including SSL encryption and PCI-compliant payment processing to protect your data. However, no system is 100% secure and we cannot guarantee absolute protection.
8. Third-Party Services
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their policies directly.
9. Children's Privacy
Our Site is not directed at children under 13 years old. We do not knowingly collect personal information from children. If you believe your child has provided us with personal information, please contact us immediately.
10. International Users
If you access our Site from outside the United States, please note that your information will be processed in the U.S., where privacy laws may differ from those in your country.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12. Your Opt-Out Rights (U.S. State Privacy Laws)
As described in this Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this information with third parties, including advertising partners, to show you more relevant ads on other websites and for other purposes outlined in this policy.
Sharing personal information for targeted advertising based on your interactions across different websites may be considered a "sale," "sharing," or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. To exercise this right, please contact us at hello@chillworthy.com.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, we will treat this as a request to opt out of activity that may be considered a "sale" or "sharing" of personal information or targeted advertising for the device and browser you used to visit our website.
Contact Us
Backyard Supply LLC (dba Chillworthy Yard Supply)
68 Harrison Ave Ste 605 PMB 339546
Boston, Massachusetts 02111-1929, USA