Privacy Policy
Effective Date: August 20, 2025
1. Introduction
At Chillworthy Yard Supply, operated by Backyard Supply LLC (“Company,” “we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.chillworthy.com (the “Site”) or interact with us.
2. Information We Collect
We may collect the following types of information:
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Personal Information – Name, email address, phone number, billing/shipping address, payment details.
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Order Information – Products purchased, order history, transaction details.
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Technical Information – IP address, browser type, device type, operating system.
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Usage Information – Pages viewed, time spent on our Site, referral links, and browsing activity.
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Cookies & Tracking – For details, see our Cookie Policy.
3. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Communicate order updates and customer support
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Improve our Site, products, and services
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Send marketing communications (if you opt-in)
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Prevent fraud, ensure security, and comply with the law
4. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
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Service Providers – Payment processors, shipping carriers, IT support
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Marketing & Advertising Partners – If you consent to receive marketing
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Legal Authorities – When required by law or to protect our rights
5. Your Privacy Rights
Depending on your location, you may have the right to:
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Access the personal data we hold about you
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Request corrections or updates
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Request deletion of your information
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Opt-out of marketing communications at any time
To exercise these rights, contact us at hello@chillworthy.com.
6. Data Retention
We retain your personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.
7. Data Security
We use industry-standard security measures, including SSL encryption and PCI-compliant payment processing, to protect your data. However, no system is 100% secure, and we cannot guarantee absolute protection.
8. Third-Party Services
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.
9. Children’s Privacy
Our Site is not directed at children under 13 years old. We do not knowingly collect personal information from children. If you believe your child has provided us with personal information, please contact us immediately.
10. International Users
If you access our Site from outside the United States, please note that your information will be processed in the U.S., where privacy laws may differ from your country.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Backyard Supply LLC (DBA Chillworthy Yard Supply)
68 Harrison Ave Ste 605 PMB 339546
Boston, Massachusetts 02111-1929, USA
📞 (339) 444-0693
📧 hello@chillworthy.com
🌐 www.chillworthy.com