Terms of Service

Effective Date: August 20, 2025

1. Introduction

Welcome to Chillworthy Yard Supply, operated by Backyard Supply LLC ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, www.chillworthy.com, and any related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

2. Eligibility

By using the Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you use the Services on behalf of a company or entity, you confirm that you have authority to bind that entity.

3. Accounts and Registration

3.1 Account Creation

To access certain features, you may need to create an account. You agree to provide true, accurate, and current information and to maintain and promptly update your account details.

3.2 Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use.

4. Orders and Payment

4.1 Product Availability

All products are subject to availability. We reserve the right to limit or discontinue products at any time.

4.2 Pricing

Prices are subject to change without notice. We are not liable for errors, changes, or product discontinuations.

4.3 Payment Terms

We accept major credit and debit cards, Shop Pay, PayPal, and other methods displayed at checkout. All payments are processed securely through our authorized payment providers. You must provide accurate and complete billing details.

4.4 Order Acceptance

We reserve the right to refuse or cancel any order due to product unavailability, errors in description or pricing, or suspected fraudulent activity.

5. Shipping and Delivery

Please refer to our Shipping Policy for detailed shipping terms. Risk of loss and title transfer once the product is delivered to the carrier.

6. Returns and Refunds

Please refer to our Return & Refund Policy for eligibility, process, and conditions.

7. Intellectual Property

7.1 Ownership

All content including text, graphics, logos, and images is the property of Backyard Supply LLC or its licensors and is protected under intellectual property laws.

7.2 Limited License

We grant you a non-exclusive, non-transferable license to use our Website for personal, non-commercial purposes.

7.3 Restrictions

• You may not copy, resell, or exploit any content or Services without written permission.
• You may not use hidden text or metadata with our trademarks without consent.

8. User Content

8.1 Submissions

If you post content, you grant us a worldwide, royalty-free license to use, reproduce, and display it.

8.2 Prohibited Content

You may not submit content that is illegal, abusive, defamatory, obscene, or infringes on third-party rights.

9. Prohibited Activities

• Using the Services for unlawful purposes
• Interfering with or disrupting the Website
• Attempting unauthorized access to accounts, systems, or networks

10. Disclaimers & Warranties

11. Limitation of Liability

12. Indemnification

You agree to indemnify and hold harmless Backyard Supply LLC from any claims, damages, or liabilities resulting from your use of the Services or violation of these Terms.

13. Termination

We may suspend or terminate your account and access to the Services at any time for violations of these Terms.

14. Governing Law

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict of law rules.

15. Changes to Terms

We may update these Terms from time to time. Updates take effect immediately upon posting on this page.

16. Miscellaneous