Terms of Service
Effective Date: August 20, 2025
1. Introduction
Welcome to Chillworthy Yard Supply, operated by Backyard Supply LLC (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, www.chillworthy.com (the “Website”), and any related services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
2. Eligibility
By using the Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you use the Services on behalf of a company or entity, you confirm that you have authority to bind that entity.
3. Accounts and Registration
3.1 Account Creation
To access certain features, you may need to create an account. You agree to:
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Provide true, accurate, and current information.
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Maintain and promptly update your account details.
3.2 Account Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use.
4. Orders and Payment
4.1 Product Availability
All products are subject to availability. We reserve the right to limit or discontinue products at any time.
4.2 Pricing
Prices are subject to change without notice. We are not liable for errors, changes, or product discontinuations.
4.3 Payment Terms
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Accepted Methods: Major credit/debit cards, Shop Pay, PayPal, Affirm, Klarna, and other methods displayed at checkout.
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Payment Processing: All payments are processed securely through our authorized payment providers.
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Billing Information: You must provide accurate and complete billing details.
4.4 Order Acceptance
We reserve the right to refuse or cancel any order due to:
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Product unavailability
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Errors in description or pricing
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Suspected fraudulent activity
5. Shipping and Delivery
5.1 Shipping Policy
Refer to our Shipping Policy for detailed shipping terms.
5.2 Risk of Loss
Risk of loss and title transfer once the product is delivered to the carrier.
6. Returns and Refunds
See our Return & Refund Policy for eligibility, process, and conditions.
7. Intellectual Property
7.1 Ownership
All content, including text, graphics, logos, and images, is the property of Backyard Supply LLC or its licensors and protected under intellectual property laws.
7.2 Limited License
We grant you a non-exclusive, non-transferable license to use our Website for personal, non-commercial purposes.
7.3 Restrictions
You may not:
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Copy, resell, or exploit any content or Services without written permission.
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Use hidden text or metadata with our trademarks without consent.
8. User Content
8.1 Submissions
If you post content, you grant us a worldwide, royalty-free license to use, reproduce, and display it.
8.2 Prohibited Content
You may not submit content that is illegal, abusive, defamatory, obscene, or infringes on third-party rights.
9. Prohibited Activities
You agree not to:
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Use the Services for unlawful purposes
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Interfere with or disrupt the Website
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Attempt unauthorized access to accounts, systems, or networks
10. Disclaimers & Warranties
The Services are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind. We do not guarantee uninterrupted, secure, or error-free service.
11. Limitation of Liability
To the maximum extent permitted by law, Backyard Supply LLC shall not be liable for indirect, incidental, or consequential damages, including lost profits or data, arising from your use of our Services.
12. Indemnification
You agree to indemnify and hold harmless Backyard Supply LLC from any claims, damages, or liabilities resulting from your use of the Services or violation of these Terms.
13. Termination
We may suspend or terminate your account and access to the Services at any time for violations of these Terms.
14. Governing Law
These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict of law rules.
15. Changes to Terms
We may update these Terms from time to time. Updates take effect immediately upon posting on this page.
16. Miscellaneous
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Severability: If any provision is unenforceable, the rest remain in effect.
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Entire Agreement: These Terms constitute the entire agreement between you and Backyard Supply LLC.
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Waiver: Our failure to enforce any right does not waive it.
17. Contact Information
If you have questions about these Terms, contact us:
Backyard Supply LLC (DBA Chillworthy Yard Supply)
68 Harrison Ave Ste 605 PMB 339546
Boston, Massachusetts 02111-1929, USA
📞 (339) 444-0693
📧 hello@chillworthy.com
🌐 www.chillworthy.com