Broil King - Regal™ Pellet 500 Pro

• Total Cook Space: 865 sq. in. total cooking area including porcelain-coated warming rack.
• Primary Cook Space: 625 sq. in. primary cooking space.
• Rotisserie Kit: Stainless-steel spit rod and forks with electric motor.
• Pellet Hopper: Steel hopper holds up to 22 lbs of pellets.
• Infrared Fuel Sensor: Alerts control panel and app when pellet fuel is low.
• Digital Controller: Dial design for easy and precise temperature control.
• Smart-Touch: Preset temperature buttons for Smoke, Roast, and Grill.
• Electronic Probes: Two electronic meat probes.
• Wi-Fi / Bluetooth™: Compatible with Broil King® Pellet Grilling App.
• Construction: 2 mm / 14-gauge steel construction.
• Cooking Grids: Solid 9 mm stainless-steel cooking grids.
• Lid: Double-wall lid with oven-grade gasket.
• Cooking Area: Durable steel cooking chamber.
• Drip Tray: Removable stainless-steel drip tray.
• Ash Collector: Removable ash collector.
• Grease Management: Removable hidden grease tray with disposable liners.
• Agitator: Burn pot agitator for easy clean-out.
• Chimney: Large-diameter steel chimney with Roto-Draft™ damper.
• Front Shelf: Durable steel fold-down shelf.
• Side Shelf: Removable stainless-steel side shelf.
• Bottom Shelf: Durable steel bottom shelf.
• Handle: Stylish and durable stainless-steel handle.
• Stand: Four durable steel legs with two leg levelers.
• Wheels: Two large 8-in / 20.3 cm crack-proof wheels.
• Casters: Two commercial-grade locking casters.
• Bottle Opener: Integrated bottle opener on side shelf.
• Finish: Durable high-heat paint finish rated to 600°C / 1,000°F.

• Assembled Dimensions: Height 49.81 in × Width 58.75 in × Depth 27.5 in
• Carton Dimensions: Height 30.75 in × Width 48.75 in × Depth 22.5 in
• Weight: 260 lb
• Skid Quantity: 6
• Cubic Feet: 19.52

• $249 Professional Freight Fee within the continental U.S.
• Orders typically ship within 3–5 business days from the warehouse.

Broil King Limited Lifetime Warranty: Lifetime coverage on the cookbox; 15 years on parts and paint.

All Sales Are Final
Once your order has shipped, the sale is final. Due to the custom nature, high value, and specialized freight handling of professional-grade grills and ovens, all sales are final once the item has shipped. We do not accept returns for buyer’s remorse, incorrect ordering, or measurement issues. No returns are accepted for special order or discontinued items.

The Mandatory “Driver Present” Inspection
You must inspect your shipment before the delivery driver leaves your premises.

• Visible Box Damage
  If the outer packaging is crushed, punctured, or dented, you must refuse the shipment. Note “Refused due to damage” on the delivery receipt and take clear photos immediately.
  
• The Impact of a Signature
  Signing the delivery receipt (BOL) without specific notes of damage confirms that the shipment arrived complete and in acceptable condition. Once signed “clean,” the carrier’s liability for a full freight-damage claim may be denied or significantly limited.

Strict Reporting Windows

• Concealed Damage
  If damage is discovered after unpacking, it must be reported within forty-eight (48) hours of delivery.
  
• Claim Payout Limitations
  Per distributor policy, claims for concealed damage discovered after a clean signature may be denied or capped at a portion of the product cost. If a claim payout is capped or denied, the receiver may be responsible for any unreimbursed repair or replacement costs.
  
• Documentation Requirements
  All damage reports must include clear photos of the damaged product and the original packaging. Do not discard any packaging materials until the claim process is fully resolved.
  

Exclusions

• Installed or Used Items
  Any item that has been installed, gas-tested, or used is non-returnable under any circumstances.