Rustic Lisboa Premium Pizza Oven

• Masonry Construction: Traditional refractory brick dome constructed with refractory mortar and steel mesh reinforcement for superior thermal mass, durability, and heat retention
• High-Density Insulation: Triple-insulated with high-density rockwool insulation to maintain consistent cooking temperatures and extended heat retention
• Rustic Cast Stone Exterior: Cast stone façade with brick finish for a bold, architectural, rustic appearance
• Premium Door & Chimney: Cast aluminum door and chimney components engineered for corrosion resistance and long service life
• Tall Dome & Higher Opening: Increased dome height and higher opening improve airflow, heat circulation, and fire visibility; rotisserie capable with accessories
• High-Temperature Performance: Designed to sustain the extreme heat required for authentic Neapolitan-style pizza
• Cooking Versatility: Suitable for pizza, bread baking, roasting, rotisserie cooking, and live-fire cooking
• Fuel Type: Wood-fired operation using hardwood only
• Installation Type: Intended for permanent outdoor installation

• Fuel Type: Wood-fired (hardwood recommended)
• Maximum Operating Temperature: Up to 900°F (500°C)
• Ideal Pizza Cooking Temperature: 700–850°F (370–450°C)
• Interior Cooking Dimensions: Approximately 31" W × 31" D
• Overall Footprint: Approximately 43" W × 43" D
• Door Opening: Approximately 15.5" W × 12" H (barn-style split door; handmade—dimensions may vary)
• Approximate Weight: ~1,800 lbs
• Construction Materials: Refractory fire brick, refractory mortar, steel mesh reinforcement
• Insulation Material: High-density rockwool insulation
• Cooking Modes: Pizza, bread, roasting, rotisserie cooking

✓ Free Freight Shipping within the continental U.S.

Pizza ovens ship via freight due to their size and weight. Once your order is placed, our team will coordinate shipment and provide tracking information when available. Freight deliveries are curbside and require access for a large delivery vehicle. The carrier will contact you directly to schedule delivery. An adult (18+) must be present at the time of delivery to receive and inspect the shipment. Customers are responsible for ensuring the delivery location is accessible at the scheduled time. Free freight shipping within the contiguous US, to both residential and commercial addresses.

Weight & Handling Disclosure: The weights listed on product pages refer to the approximate net weight of the oven. Total shipping weight, including the treated wooden crate, protective packaging, and included accessories, is higher and typically adds approximately 100 lbs to the base oven weight.

Important: Customers are responsible for providing adequate equipment (such as a pallet jack or forklift) or sufficient manpower to move the crated unit from the curbside delivery point. Standard freight delivery is curbside only and does not include uncrating or placement.

Required Inspection at Delivery. Inspecting your shipment while the driver is present keeps it protected. It's how we file and resolve any freight claim quickly if something arrives damaged:

• Minor visible damage (dents, punctures, crushed corners on the crate): note it specifically on the delivery receipt before signing and photograph it.
• Severe damage: refuse the shipment, write "Refused due to damage" on the delivery receipt, and photograph everything immediately.
• Why this matters: damage must be noted on the delivery receipt before you sign. Signing a clean receipt is legal confirmation the shipment arrived in good condition, and claims cannot be filed afterward. Note: hairline cracks that appear during the oven's first curing/firing are normal and are not shipping damage.

Concealed Damage

• Concealed damage must be reported within 48 hours of delivery with clear photos of the product and original packaging.
• Do not discard any packaging until your claim is resolved.

This oven is covered by limited warranty against defects in materials and workmanship when installed, cured, operated, and maintained per the manufacturer's guidelines. Oven covers are required to maintain warranty coverage — failure to use an appropriate cover may void your warranty.

Refractory brick ovens are constructed using natural materials and handmade components. Hairline cracks, surface cracking, or minor cosmetic changes — especially during curing or initial use — are normal characteristics of masonry ovens and do not affect performance or structural integrity. These conditions are not considered manufacturing defects.

Shipping Inspection & Damage Claims:
Inspect your shipment fully before the driver leaves. Any visible damage must be noted on the Proof of Delivery before signing. If the driver declines to wait, document this on the Proof of Delivery as well. Damage claims must be reported at the time of delivery — claims cannot be submitted after a clean signature. Concealed damage must be reported within 48 hours with photos of the product and original packaging. The manufacturer offers a 5-day grace period for order discrepancies and missing items only. Shipping damage is not covered under warranty.

Returns
Returns are accepted within 14 days of delivery for valid warranty matters only. Any item that has been installed, fired, used, or modified is non-returnable. All sales are final once shipped — we do not accept returns for buyer's remorse, incorrect ordering, or sizing issues.

Returns
Due to the custom, hand-built nature of these ovens, all sales are final once the item has shipped. We do not accept returns for buyer's remorse, incorrect ordering, or sizing issues.

Returns are accepted only for valid shipping-damage or warranty claims, within 14 days of delivery, reported per the inspection steps in our Shipping section. To start a claim, contact us at hello@chillworthy.com with your order number and photos. Once approved, we'll arrange repair, replacement, or return at no cost to you. Items that have been installed, fired, or used are non-returnable.

Wrong or missing items must be reported within 5 days of delivery.